GENERAL TERMS AND CONDITIONS
Publication date: 1 January 2025
1. GENERAL PROVISIONS
1.1. These General Terms and Conditions (hereinafter referred to as the "Terms and Conditions" or "Contract") outline the terms and conditions of service and the contract for the use of the DISKILL TRAINING INSTITUTE L.L.C. website https://diskill.pro/di, operated by DISKILL TRAINING INSTITUTE L.L.C. registered office: Dubai Industrial City, Phase - 1, Block - J, Unit # 7 - 8 as the rights owner or service provider (hereinafter referred to as the "Service Provider" or "Institute").
Unless otherwise agreed in writing, these Terms and Conditions apply to the offers made by the Service Provider on the website related to paid online educational services in the field of interior design.
1.2. The Contract is concluded when the Client accepts these Terms and Conditions and makes the required payment for the Course. The provisions of these Terms and Conditions take effect from the moment the payment is received by the Service Provider. By enrolling in a Course, the Client acknowledges and accepts these Terms and Conditions as well as the
Privacy Policy.1.3. The language of the Contract is English. The Contract does not constitute a written agreement unless otherwise required.
1.4. Service Provider Details:
Service Provider: DISKILL TRAINING INSTITUTE L.L.C.
Website:
https://diskill.pro/diRegistered Office: Dubai Industrial City, Phase - 1, Block - J, Unit # 7 - 8
License No.: 1148134
Contact Email: admin@diskill.pro
What's App: +971 58 595 0841
2. FUNDAMENTAL PROVISIONS
2.1. These Terms and Conditions are valid from the date of their publication on the website until amended or revoked. The Service Provider may update these Terms and Conditions at any time. In case of amendments, the Service Provider will notify Clients via the website. Amendments take effect within five (5) days of publication. Continued use of the Services after this period constitutes acceptance of the changes.
3. SERVICES, ORDERING, PRICES, AND PAYMENT
3.1. Scope and Ordering of Services
3.1.1. The Service Provider offers online educational courses in the field of interior design, with details, duration, and cost specified on the website (hereinafter referred to as the "Course").
3.1.2. Clients can select and register for a Course via the website by completing the order form and making the required payment.
3.1.3. Upon registration, the Client will receive a confirmation email with access details.
3.2. Course Fees and Payment methods
3.2.1. Participation in a Course is conditional upon payment of 100% of the fee in advance.
3.2.2. Payments can be made using the payment methods available on the order form.
3.2.3. The Service Provider shall grant access to the Course upon receipt of the payment.
3.2.4. VAT and other applicable taxes shall be applied in accordance with UAE law.
3.2.5. All payments will be confirmed via email.
3.2.6. The Service Provider may change Course prices unilaterally. However, any price changes will not affect already paid Courses.
3.2.7. The Course Start Date is the date on which the Client is granted access to the Course materials. This date is determined based on the payment confirmation and the Course schedule specified on the Service Provider’s website. If the Course has a fixed start date, access will be provided on that date.
4. DISCLAIMERS
4.1. By accepting these Terms and Conditions, the Client confirms that:
4.1.1. They have read and agree to comply with the Service Provider’s rules.
4.1.2. They are personally responsible for their learning progress and understand that the Service Provider does not guarantee specific results.
4.1.3. Online education requires effort and discipline, and the Service Provider is not responsible for the Client’s level of engagement or success.
4.1.4. Misconduct, including cheating, plagiarism, or disruptive behavior, may result in removal from the Course without a refund.
4.1.5. The Client is responsible for any legal or financial consequences resulting from violations of these Terms and Conditions.
4.1.6. The Service Provider may exclude Clients who disrupt the Course or violate the rules.
4.1.7. The Client grants the Service Provider the right to use photographs and videos featuring the Client for promotional purposes.
5. RIGHTS AND OBLIGATIONS OF THE PARTIES
5.1. The Service Provider shall:
5.1.1. Deliver the Course to the highest possible standard, using qualified professionals.
5.1.2. Provide access to the necessary educational materials.
5.1.3. Notify the Client of important updates, including changes in schedule or content.
5.1.4. Publish Course fees and terms on the website.
5.1.5. Protect the confidentiality of personal data received from the Client.
5.2. The Service Provider may:
5.2.1. Unilaterally modify Course schedules if necessary, notifying the Client in advance.
5.2.2. Update Course content and guidelines as needed.
5.2.3. Engage third-party experts for Course delivery while remaining responsible for their actions. 5.2.4. Exclude Clients violating the Terms and Conditions without a refund.
These Terms and Conditions constitute a legally binding agreement between the Client and the Service Provider. By enrolling in a Course, the Client confirms their acceptance of these Terms and Conditions.
5.2.4. The maximum liability of the Service Provider in any dispute shall not exceed the total amount paid by the Client for the Course.
5.3. Client shall:
5.3.1. Provide accurate and complete personal information during the registration process and update it if necessary.
5.3.2. Ensure the security of their Personal Account and login credentials and shall not share account access with third parties. The Service Provider shall not be responsible for any unauthorized access or loss of data due to the Client’s negligence.
5.3.3. Use the Course materials solely for personal educational purposes and refrain from sharing, distributing, or reselling them without the explicit written consent of the Service Provider.
5.3.4. Comply with the Service Provider Rules and any additional guidelines provided during the Course.
5.3.5. Behave respectfully and professionally in online discussions, group activities, and any other communication with instructors, fellow students, and the Service Provider’s representatives.
5.3.6. Engage in any activity that may disrupt the educational process, including but not limited to plagiarism, cheating, or any other form of academic dishonesty.
5.3.7. Ensure that they have a stable internet connection and compatible devices to access the Course. The Service Provider shall not be liable for issues related to the Client’s personal technical setup.
5.3.8. Be responsible for understanding the Course content and fulfilling all requirements necessary to complete the Course successfully.
5.3.9. Not make false claims, defamatory statements, or spread misleading information about the Service Provider, its Courses, or its representatives.
5.4. Client may:
5.4.1. Receive access to the Course upon full payment of the applicable fee.
5.4.2. Access Course materials within the specified duration outlined on the website and in these Terms and Conditions.
5.4.3. Receive educational support in accordance with the Course description, including access to mentors, instructors, or Course administrators if such support is included in the purchased Course.
5.4.4. Request a refund in accordance with the refund policy outlined in these Terms and Conditions.
5.4.5. Submit inquiries, complaints, or feedback regarding the Course through the official communication channels provided by the Service Provider.
5.4.6. Receive technical support in case of issues accessing the Course materials, within the support hours specified by the Service Provider.
5.4.7. Withdraw from the Course at any time; however, refunds or reimbursements shall only be provided in accordance with the refund policy.
6. REFUND POLICY
6.1. The Service Provider offers a 30-day money-back guarantee for all Courses. If the Client is not satisfied with the Course for any reason, they may request a full refund within 30 days from the date of purchase, regardless of whether they have accessed the Course materials or not. This policy applies to all Courses unless otherwise stated on the website.
6.2. If the Client has purchased a Course with a fixed-term subscription (e.g., a 12-month plan) and decides to discontinue their studies, they are entitled to a refund for the unused portion of the subscription. The refund will be calculated based on the number of full months remaining in the subscription period. For example, if the Client cancels a 12-month subscription after 6 months, they will receive a refund for the remaining 6 months. Partial-month usage will not be prorated or refunded.
6.3. To request a refund, the Client must submit a written request via email to the Service Provider’s official support address. The request must include the Client’s full name, email address used for the purchase, Course name, and the reason for the refund request. While providing a reason is optional, the Service Provider appreciates feedback to improve its services.
6.4. Refunds will be processed within 10 business days from the date the refund request is approved. The actual transfer time may vary depending on the Client's payment provider. The amount refunded will be transferred to the original payment method used by the Client. The Service Provider is not responsible for any delays caused by the Client’s bank or payment provider. Additionally, any applicable transaction fees, bank charges, or currency conversion fees incurred during the refund process may be deducted from the refund amount.
6.5. Refunds are not applicable in, but not limited to, the following cases:
6.5.1. The Client has violated the Terms and Conditions, including, but not limited to, unauthorized sharing or distribution of Course materials.
6.5.2. The Client has completed more than 90% of the Course content and attempts to request a refund after consuming a substantial portion of the educational materials.
6.5.3. The Course is part of a promotional offer, discounted bundle, or special limited-time deal that explicitly states it is non-refundable.
7. SUBSCRIPTION RULES
7.1. The Client may purchase a Subscription for the Courses in accordance with the terms specified on the Service Provider’s website. The Subscription grants access to the selected Course(s) for the duration specified at the time of purchase.
7.2. Subscription Validity and Activation:
7.2.1. The Subscription is valid for the period specified at the time of purchase and as stated on the Service Provider’s website.
7.2.2. The Subscription validity period starts from the date of payment confirmation.
7.2.3. The Subscription expires when the specified validity period ends, regardless of whether the Client has completed the Course.
7.3. Subscription Freezing and Suspension:
7.3.1. If the Client is unable to continue the Course due to illness or other documented circumstances, the Client may request a temporary suspension of the Subscription by submitting a written request along with supporting documents (e.g., a medical certificate).
7.3.2. The Subscription may be frozen for a maximum period of 14 calendar days unless otherwise specified in the Subscription terms.
7.3.3. Any extension beyond the maximum freeze period is subject to approval by the Service Provider.
7.4. Modification and Upgrade:
7.4.1. The Client may upgrade an active Subscription by extending its validity period or switching to a different plan with additional features or Courses.
7.4.2. The cost of attended sessions within an active Subscription will be recalculated if the Client upgrades to a different plan.
7.4.3. Any additional fees for upgrading an inactive Subscription shall be determined based on the price differences at the time of the request.
7.5. Subscription Transfer:
7.5.1. The Client may transfer an active Subscription to another individual by submitting a written request to the Service Provider.
7.5.2. The new recipient of the Subscription must accept these Terms and Conditions and comply with all Course requirements.
7.5.3. The Service Provider reserves the right to reject a Subscription transfer request if there are reasonable grounds to do so.
8. CONTENT, LICENCES
8.1. All software, technology, designs, materials, information, communications, text, graphics, links, electronic art, animations, illustrations, artwork, audio clips, video clips, photos, images, reviews, ideas, and other copyrightable materials or content, including their selection and arrangement, constitute the content of the website, courses, educational materials, and related communications, all of which are protected by copyright. Unauthorized distribution, modification, reproduction, or resale of any course content is strictly prohibited. The Service Provider reserves all rights and will take legal action if necessary.
8.2. We grant you (as a Client) a limited, exclusive, and non-transferable license to access and use submitted content and Company content for which you have paid all required fees, solely for your personal, non-commercial, and educational purposes through the website, in accordance with these Terms and Conditions and any applicable conditions or restrictions associated with specific Courses.
8.3. All rights not expressly granted in these Terms are retained by the content owners, and these Terms do not grant any implied licenses.
8.4. The trademarks, service marks, and logos (the “Trademarks”) displayed on the Website, Products, or any related content are registered or unregistered Trademarks owned by us, our suppliers, or third parties, and are protected under applicable trademark laws. All rights are reserved, and you may not modify, obscure, or link to the Trademarks without our prior written approval.
9. GOVERNING LAW AND DISPUTE RESOLUTION
9.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates.
9.2. Before initiating legal proceedings, the parties shall attempt to resolve the dispute amicably. The Client shall submit a written complaint, and the Service Provider shall review and respond within 14 business days.
9.3. If no agreement is reached, disputes shall be settled in the competent courts of Dubai, UAE.
10. TERMINATION
10.1. The legal relationship between the Parties for the provision of the service shall be terminated in the event of the dissolution of either party, automatic termination for cause (e.g. non-payment), or with the mutual consent of the Parties.
11. MISCELLANEOUS
11.1. Notices to the Client shall be made by publishing information on the official website https://diskill.pro/di or by informing the Client via email.
11.2. The Client is advised to regularly review the Terms and Conditions for updates. The Service Provider shall not be liable for any claims arising from the Client’s failure to review updates.
11.3. This Terms and Conditions shall come into force upon its publication on the website and shall be effective until an amended Terms and Conditions is published. The Contract shall take effect as from the date of acceptance of these Terms and Conditions and shall remain in force until the Parties have performed their respective obligations in full.